1. Operator and request-based booking
PT AURA AGENT AGENCY operates balitrippoint.id under the Bali Trip Point brand.
Booking requestThe catalog and starting prices help the customer send a request.They are not automatic confirmation of availability, supplier assignment or final price.
Manager confirmationDate, service or operator, guests, pickup or transfer, inclusions, final IDR total, supplier rules and relevant cancellation conditions are confirmed before payment.The confirmed booking terms are individual to the request.
Local suppliersSelected local suppliers may perform the service.Bali Trip Point coordinates the booking and communicates the confirmed service details to the customer.
2. Payment and acceptance
Payment is requested only after the manager confirms the material booking details.
Offer acceptancePayment after confirmation means the customer accepts this public offer and the individually confirmed booking terms.Restrictions disclosed before payment form part of the booking.
No automatic checkoutThis site does not make an automatic card charge.It does not guarantee unconfirmed availability and does not store full bank-card data.
Payment routeThe confirmed public payment route is domestic BRI transfer in IDR to PT AURA AGENT AGENCY.Cash in IDR is available only when individually arranged; other methods or currencies require manager confirmation.
3. Changes, cancellation and customer rights
Service conditions can depend on supplier rules, weather, access and safety restrictions.
Before paymentImportant restrictions, supplier rules and relevant cancellation conditions are disclosed before payment when they affect the booking.Customers should review the confirmed details before paying.
Cancellation and refundCancellation and refund handling follows the confirmed booking terms and the Cancellation & refund page.This document does not limit mandatory customer rights.
SupportQuestions can be sent to WhatsApp +62 896-7183-6304 or auraagentagency@gmail.com.Use the booking reference or request details when contacting support.